Which? reveals the best and worst UK holiday cottage firms
Travel Insider 🔵 YOUR UPDATES TODAY 🔵 Which? surveyed members to assess their experience with the major holiday cottage providers in terms of customer service, value for money and the quality of the accommodation. AmerExperience.com Latest News 🔵
Sykes and Hoseasons, which have been the focus of criticism during the pandemic, placed bottom in a consumer survey carried out by Which?.
Both have been at the centre of action by the Competition & Markets Authority (CMA) over the failure to pay refunds to customers who were banned from travelling due to lockdowns.
Lassi Pensikkala — With four decades in the travel industry, economist Lassi Pensikkala has worked as a professional travel guide, destination management entrepreneur, and international travel consultant, serving 700+ B2B clients from 55 countries. He is polyglot and his experience spans global mega-events (Formula 1, football world championships, international trade fairs, and congresses) as well as incentives, themed group tours, and tailor-made cultural journeys. This expertise is built over 40+ years as the founder and operator of a destination management company in Germany, Europe and Latin America. He is the author of 37 Europe travel guides, 60 USA and 20 Latin America destination guides, and a growing collection of multilingual Travel Destination Magazines EN ES DE SE FI on AmerExperience.com. Learn more
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By Lassi Pensikkala | Economist & Entrepreneur
Lassi Pensikkala is a Finnish travel expert, economist, and founder of AmerExperience.com. He lived in Sweden, 28 years in Germany and resides in Ecuador since 2009, publishing multilingual travel guides and international destination insights.
