Why are travel agents and customers boycotting Ryanair?

Emails seen by Euronews Travel show that the carrier is not keen on customers booking elsewhere, as the legal battle continues.
https://www.euronews.com/travel/2021/11/16/ryanair-under-fire-passengers-face-onerous-policy-as-travel-agent-sues-the-budget-airline?utm_source=dlvr.it&utm_medium=wordpress