Thought to be a thing of the past, travel advisors remain available to assist with planning dream trips.
Lassi Pensikkala comments:
The work of travel agents, or rather travel advisers, is as important as it has been in the past.
The internet and direct bookings in the tourism industry in the 21st century radically changed the conventional work of travel agents.
In the last decade, airlines have virtually abolished commissions paid to travel agents. Customers took advantage of the free services of travel companies, asking travel agents for flight routes, hotel options and city tours. And finally, booked services directly from the internet. It is clear that travel agents faced entirely new financial challenges.
Hotels gave consumers the same room rates or even cheaper than when booking through travel bureaus.
The business opportunity for travel agencies is above all in business travel, group bookings and highly professional travel arrangements.
What actually changed for the customer?
Good service is hard to find and do it yourself is often the only option when planning a trip and making reservations. Travel prices have hardly been affected in any way by the change of the last decade.
How do travel advisors help with travel planning today?
Practically, all travel that is on the Internet is the result of the professionalism and work of travel advisors. Tourism professionals make programs, choose hotels and excursions, and put them in a package that you can book through online booking portals. Information can be found in abundance on these pages regarding travel. So called customer comments are recommendations previously given to the customer by travel agents.
The role of holiday companies in travel advice and consulting has increased as the Covid pandemic has made tourism more complex and regulations change often. In fact, Travel advisors still exist.
If you use the help of travel agents for difficult travel plans, remember that they will provide you with a professional service that will benefit you. Pay for that service.
You can book ready-made packages, hotels and excursions online. Often bookings online for simple trips are made faster online.
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