Helping Your Team Heal

– Grief A Power That Heals –

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Read following excellent article in HBR by 

• David Kessler

One night some time ago I was in a movie theater in Los Angeles when an earthquake struck. It was a rather long one, with several aftershocks. I remember distinctly that people in the theater seemed to fall naturally into one of three groups: Some panicked and moved chaotically, unsure what to do or where to go. Some remained calm and moved to the emergency exits, just as the preshow announcement had suggested they should. And some hardly moved at all. Instead they implored others to calm down and go back to watching the movie.

Helping Your Team Heal

I’ve been thinking about that night since the start of the coronavirus pandemic. This crisis is a shock different from an earthquake, to be sure, but it’s still a shock, and I’ve seen friends, family members, and workers at the companies I consult with experience reactions similar to those in the theater. Some have struggled to cope. Some have done what they can with the guidance they have. And some want others to calm down and continue with business as usual.

As companies navigate a slow return to ordinary life and work routines, they must understand and acknowledge that employees will need varying kinds of support. This is not a time to check the policy manual or to robotically “copy all” with messages about thoughts and prayers. This is a time to help each individual with his or her particular grief.
— Read on hbr.org/2020/07/helping-your-team-heal

– Grief A Power That Heals –

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Econ. Lassi Pensikkala

Creator of AmerExperience.com

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